
What a way to make a living | An agency worker in the hospitality industry
A former agency worker recounts their experiences in the hospitality industry.

Letter from an agency worker
Agency work is exhausting, precarious and increasingly the norm but, as one former agency worker writes, recent campaigns around tips offer a glimmer of hope. As a history student I suppose I have a tendency to look at things from a historical perspective. It often used to occur to me on the way to work that […]